Forum Discussion
Post PatronEnterprise data gateway is not refreshing
Hi,
I installed Enterprise gateway and status is online but i cannot make refresh due to some error.
Please check this screenshot for error
chotu27 you can check for more specifc errors in the gateway logs - here / If you still don't have an idea, there are a few catches that get people. You can't connect data from the cloud and on-premises in the data gateway yet, only personal. All the datasources in a dataset have to match exactly to what is in the Desktop as well.
Installer logs
%localappdata%\Temp\On-premises_data_gateway_*.log
Configuration logs
%localappdata%\Microsoft\on-premises data gateway\GatewayConfigurator*.log
On-premises data gateway service logs
C:\Users\PBIEgwService\AppData\Local\Microsoft\on-premises data gateway\Gateway*.log
1 Reply
chotu27 you can check for more specifc errors in the gateway logs - here / If you still don't have an idea, there are a few catches that get people. You can't connect data from the cloud and on-premises in the data gateway yet, only personal. All the datasources in a dataset have to match exactly to what is in the Desktop as well.
Installer logs
%localappdata%\Temp\On-premises_data_gateway_*.log
Configuration logs
%localappdata%\Microsoft\on-premises data gateway\GatewayConfigurator*.log
On-premises data gateway service logs
C:\Users\PBIEgwService\AppData\Local\Microsoft\on-premises data gateway\Gateway*.log