Enterprise Gateway error while adding source - proxy connection

[Patriszjo]

Hi All,
My sources are sharepoint located files but anyway I need to refresh my dataset through the gateway. Up to now I used gateway installed on my local computer at it worked just fine but I need to use gateway installed on some 24/7 online device to avoid refresh fails while my PC is offline.
So I installed it on a server device and configured the proxy so the gateway can connect internet. It's visible and online while checking in Power BI Service and the Diagnostic Logs also returns only "succeess" information.

But when I try do add any source to this gateway it returns "Unable to create data source" error. I use exact credentails for PBI Service, Gateway and Sharepoint Source. Same sources works fine with gateway installed on local PC.
Any idea how can I fix the problem?

[v-zhangti]

Hi, @Patriszjo 

You can try the following methods.
Solved: Unable to create data source. Invalid connection c... - Microsoft Power BI Community

Solved: Unable to create data source - AWS Athena - Microsoft Power BI Community

Troubleshoot gateways - Power BI | Microsoft Learn

Best Regards,

Community Support Team _Charlotte

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