Email subscription date format always set to US?

[lyphtec]

Hi,

It seems like the reports generated by email subscription only works with US date format regardless of any regional & format settings in the report.  Any one else experience this problem & know how to fix it?

For context, my regional & data format settings are all set to Australian date format.  Dates are formatted correctly (to Australian format) both in Power BI desktop & when viewed online in the Power BI service as seen here:

But if subscription is setup for the same report, the date appears as US format in the generated image in the email:

Service is definitely running in the Australian region as can be seen here when I go to "About Power BI":

Any ideas?

[coatsy35]

No it hasn't. It's rediculous. 

[BayleyNZL]

Hi, 

This is still an issue, any suggestions?

[Krish_S]

Has this been solved?

[roederp]

Hello,
this article might help you:
Troubleshoot subscribing to dashboards and reports - Power BI | Microsoft Docs

Best regards
Patrick

[v-yuta-msft]

@lyphtec ,

Click File-> Options-> Regional Settings and set the region to your region.

 

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[lyphtec]

Hi,

Regional settings are already set correctly:

This is why the report displays correctly when view online on the Power BI site.  

Issue only occurs in the generated report in the email subscription.

[v-yuta-msft]

@lyphtec ,

I would suggest you to create a support ticket here.

Regards,

Jimmy Tao