Email Subscriptions

[AjReddy]

After creating email subscriptions on service am not receiving any emails from power BI . Any one came across this kind of issues please let me know the solution to receive emails.

Thanks

[v-lionel-msft]

Hi @AjReddy ,

Has your problem been solved?

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[collinq]

Hi @AjReddy ,

The email subscriptions only work if you have a PRO license.  Also, you may need to confirm that your junk mail filters are not blocking the "no-reply@email.powerbi.com" (or any 'powerbi.com') addresses.

I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!

[AjReddy]

Hello @collinq ,

I do have  PRO licence as am a developer in my organization. I'm getting email from "no-reply@email.powerbi.com" when i shared report links to me from power BI but not when i create subscriptions. I'm not sure why this is happening only for subscriptions.

Thanks!

[collinq]

Hi @AjReddy ,

At this link, Subscribe yourself and others to reports and dashboards - Power BI | Microsoft Docs I found a section called "Considerations and Troubleshooting".  There are a number of options in there (including a different power bi email address) as to why subscriptions might not be coming through.  Let me know if any of those apply to you!

I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!