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Vikas_Shirke
Frequent Visitor

Email Subscription not working with Pro Trial version

‎10-12-2017 09:33 PM

We have Power BI Pro Trail version. We have subscribed to the reports and dashboard to get email on daily basis. We are using Direct Query option. But till now we have not recieved any email even after refreshing data set?

Also, we login to PowerBI.com with our email id which can recieve emails. 

 

What could be the reason of subscription not working?

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Anonymous
Not applicable

‎10-15-2017 07:42 PM

Hi @Vikas_Shirke,

 

Have you correct turn on the refresh notice option? You can refer to below link to know more about it:

Configuring scheduled refresh

 

In addition, Eno1978 point of view is also a reason for your situation.

 

Regards,

Xiaoxin Sheng

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Seth_C_Bauer
Community Champion
Community Champion

‎10-13-2017 09:35 AM

@Vikas_Shirke  Not having Exchange Online I believe will cause this... Do you have any type of Office365 license?


Looking for more Power BI tips, tricks & tools? Check out PowerBI.tips the site I co-own with Mike Carlo. Also, if you are near SE WI? Join our PUG Milwaukee Brew City PUG
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Vikas_Shirke
Frequent Visitor
In response to Seth_C_Bauer

‎10-15-2017 09:50 PM

This I need to check with my IT team about it.

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Vikas_Shirke
Frequent Visitor
In response to Vikas_Shirke

‎10-15-2017 09:52 PM

Yes We have turned on refrsh notice option.

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