Direct Query with BigQuery - Authentication error on PowerBI service but working on Desktop

[mathias_berlin]

Hello Community, 

we run several PowerBI Workbooks with a direct connection to Google BigQuery. Unfortunately, starting yesterday, these workbooks cannot be accessed anymore as the service throws the following error message:

• Message The credentials provided cannot be used for the GoogleBigQuery source. (Source at GoogleBigQuery.)

Checking the Workbook on a PowerBI Desktop instance, everything work fine. Does someone else has this problem as well or has an idea how to fix this?

Thank you and greetings

[NoirPlatypus]

@PowerBI-client , did you manage to fix the issue? If yes, can you please share what you did?

[venal]

@mathias_berlin 

Can you please share the error message to better understanding.

Meanwhile, please try to navigate to the dataset settingds and data source credentials and click on "Edit Credentials" to authenticate.

Please try to check with the Refresh (On-Demand/Schedlued).

If the issue is persists, Please share the error details.

Did I answer your question? Mark my post as a solution! Appreciate your Kudos!!
In case it does not help, please provide additional information and mark me with @

BR

venal.

[mathias_berlin]

Thanks for your answer! I alredy re-authenticated and used different credentials. Unfortunately without success. 

The error message I got is the one I shared in my first post. 

Please find here a screenshot: 

[silavmisli]

Hello!
I found solution.
https://community.powerbi.com/t5/Service/Don-t-auth-with-auth2-to-Bigquery/m-p/1993032/thread-id/135...

[venal]

@mathias_berlin @PowerBI-client 

Apologies for the delayed response.

Please raise a support ticket to investigate the issue.

https://powerbi.microsoft.com/en-us/support/

Please share the error message in the support ticket to investigate.

Thank You.

venal.