Date slicers not showing properly

[JohnCavil]

Hey guys,

I have a report with two date slicers at the top of a page. Works fine in desktop mode. However when i publish it and view it on the web for some users the date slider on the slicer dissapears. Meaning you see the date box, the numbers, but the actually slider is gone (where you can drag the date). This can be resolved by clicking "focus mode" and then going back, and then the entire slicer is displayed correctly.

This issue only happens for some users, but it's really annoying. In the desktop version everything is fine too.

Any ideas as to what might be causing it, or how to fix it besides clicking "focus mode" on the slicer and going back every time?

Thanks.

[v-xuding-msft]

Hi @JohnCavil ,

Is your report working fine? Do the date slicers show normally now? If it is, kindly share your solutions. More people who encounter the same issue will benefit from here. If you are still confused about it, please share more details to us. 

Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-xuding-msft]

Hi @JohnCavil ,

I create a sample to test but it works fine. I can't reproduce it. Maybe the issue is caused by some elements or files in your report. Can you please share a dummy pbix file that we can test?