Dataset is empty after a refresh -power bi Premium

[luisrh]

This is not the behavior I have seen before when a refresh fails.

Usually,  if there was a model in place it will not blank out if the refresh fails.

What we are seeing now,  is an empty model after a timeout to an OData service it uses to populate the data.

This doesn't seem to be happening to all workspaces the failed error on the service is a 504 Gateway timeout.

My expectation is that the old model would still have data in it since the refresh failed...

thanks for any help on this!

[v-lili6-msft]

hi  @luisrh 

I have not seen this issue too, I would suggest you submit a support ticket to get further help from power bi support.

Regards,

Lin

[GilbertQ]

Hi there,

I have not seen that either.

Do you have the latest version of Power BI Desktop installed (A new version was released on 06 July) as well as a the latest version of the Power BI Gateway?

See if either of those help resolve the issue/?

[luisrh]

This is happening on the power bi service, so it's not related to desktop.  No need for a gateway since it's using an OData endpoint to source it.   The model was populated before successfully.   

thanks