Dataflow refreshing issue

[wabanek]

Hi All, 

From time to time I'm getting internal error when refreshing dataflow model, latest one Internal error Request ID: ca21c7ef-3b2c-4618-b6f8-e2b742cb8af3 Activity ID: 00000000-0000-0000-0000-000000000000. How can I check where is a problem? 

[rargyle]

Did you get a response or solution to your issue from Microsoft? The issue seems to be happening again to many users, including me for the past week.

Thanks

[wabanek]

Well, according to microsoft team there was a problem with the data source. Bu it works just fine after couple hours, so I'm not sure where is a problem. I have this error from time to time. 

[nickyvv · Accepted solution]

Hi @wabanek,

Do you have more details to share? Is there a Show details button in the error message?

Because you don't have an Activity ID I suspect it's something of a timeout, so no connection to the source.

Otherwise, if you have a Pro account you could open a (free) support ticket. Go to the support page to file a support ticket.

[wabanek]

No, there is no other info about the error. I have issued the ticket to support. Many thanks.