Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Dataflow refresh Failed AzureBlobs failed to get the response:The remote name could not be resolved

 

Dataflow refresh Failed  "DataSource.Error: AzureBlobs failed to get the response: The remote name could not be resolved 'wabiindcenapcdsa.blob.core.windows.net''.

 

data Source connects on-premises through Gateway M/c.

 

After manual Refresh, It Refreshes but why this problem Occur

 

  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi Anonymous ,

     

    In the past, users have opened support tickets for this issue with Microsoft's dedicated support team.
    After investigation and troubleshooting, the support team found that this was due to the gateway/virtual machine not being able to access several IPs.

     

    You can use Telnet or ping commands on the server machine where the gateway is installed to test some ip.
    From the gateway machine, try to establish a telnet connection to port 443 on each host.
    Troubleshoot the gateway as suggested above and ask your Network admin team to whitelist IPs.

     

    You can check the OP shared solution at that time in this thread.

     

    Hope it helps,


    Community Support Team _ Caitlyn

    If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

     

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous ,

     

    In the past, users have opened support tickets for this issue with Microsoft's dedicated support team.
    After investigation and troubleshooting, the support team found that this was due to the gateway/virtual machine not being able to access several IPs.

     

    You can use Telnet or ping commands on the server machine where the gateway is installed to test some ip.
    From the gateway machine, try to establish a telnet connection to port 443 on each host.
    Troubleshoot the gateway as suggested above and ask your Network admin team to whitelist IPs.

     

    You can check the OP shared solution at that time in this thread.

     

    Hope it helps,


    Community Support Team _ Caitlyn

    If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

     

    • GilbertQ's avatar
      GilbertQ
      Super User

      Hi Anonymous 

       

      Just to confirm it works when you do a manual refresh in Power BI Desktop but not via the Gateway?