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Anonymous
Not applicable

Data source credentials Disabled

I'm presenting an issue with a dashboard that i published, this dashboard is getting the data from an SQL Server database, so when im trying to refresh the data from the published power bi, the following error appears: 

Luiwujamak_0-1675804135288.png

So then i go the Settings to check the credentials but they appear in grey and i cannot take a look to see wheres the error or if need anything else, i only have the option to take a look into the gateway connection, i dont know if i need that or what to expect.

Luiwujamak_1-1675804378903.png


So theres any way to enabled this step or what else i can or need to do

2 REPLIES 2
GilbertQ
Super User
Super User

Hi @Anonymous 

 

Click on the arrow next to Gateway Connection, once you expand that then the Data Source Credentials should then be enabled.

 

I think this might be some type of bug at the moment.





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Anonymous
Not applicable

Sorry, i't didnt't work, i don't why but like 4 days ago i could access to that part but today that i published again this PBi it's not letting me to do it.

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