Data Refresh Fails with Invalid Connection Error for API

[Anonymous]

I receive an invalid connection error in Power BI Service when I attempt to refresh my data set. My data set is configured to pull data from the JIRA rest API. I'm using Basic authentication. I can refresh the report in Power BI desktop with no issues, but after I publish it across the on premises gateway to a workspace I receive this error.

The Data source credentials section of the data set says the following:

Web     (admin has granted access, credentials are not required)

I'm running the latest version of the on-premises gateway. I tried publishing the report to a different workspace where it didn't previously exist but I can't edit the data source credentials of the data set in the new workspace either.

Please help!

[GilbertQ]

Hi there

I would suggest contacting the Gateway Admin and ask them to modify the data source credentials, which appear to be already set.

[Anonymous · Accepted solution]

I am the admin and it wouldn't allow me to modify the credentials.....about an hour and a half later it just randomly started working again.

[GilbertQ]

Hi there

That is a little weird!

Is it working for you now?

[Anonymous]

Yep...