Couldn't retrieve the data for this visual. Please try again later".

[Shashikar]

Hi all, i have 2 data sources. One is sql server and other is snowflake. Using row level security. Created dashboard(Direct Query)and published it to service. In the service i don't see data and a error "Couldn't retrieve the data for this visual. Please try again later". Now when I download the same dashboard and open in desktop i can see my data in the dashboard. Any help pls.

[v-xiaotang]

Hi @Shashikar 

Thanks for reaching out to us.

What connection mode are you using? 

For SQL server, if you connect it directly, please check your settings according to this article, Tutorial: Connect to on-premises data in SQL Server - Power BI | Microsoft Docs

For snowflake, please check the settings according to this article, Connect to Snowflake with Power BI - Power BI | Microsoft Docs

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

[Shashikar]

Thanks for response.  I have gateway configured for both sql server and snowflake. But still problem remains the same can not see the visual in service.

[Shashikar]

Both sql server and snowflake are connected by using Direct Query (live)