Correlation plot doesn't work on power bi service

[cosminc]

Hello

i have an issue: from couple of days the Correlation Plot doesn't display the results on Power Bi Service; on power bi desktop all is fine.

any idea how to manage this?

https://appsource.microsoft.com/en-us/product/power-bi-visuals/WA104380814?tab=Overview

Thanks,

Cosmin

[Anonymous]

Hi Everyone, 

I faced the same issue. Correlation plot option is not able to see in the more visual option under visualization section in power bi desktop.
Please let me know if anyone have got the solution and see the option.
Thank you in advance.

[v-lili6-msft]

hi   @cosminc 

I have tested on my side, it works well

For example:

Maybe Power BI Admin disabled the use of Custom visuals in the Admin Portal.

https://docs.microsoft.com/en-us/power-bi/service-admin-portal#custom-visuals-settings

Regards,

Lin

[cosminc]

Hi

what i need to change? it seems all is fine:)

Thanks,

Cosmin

[nickyvv]

So, the admin setting is not the issue then.

What is the error message you are seeing? Or is the visual just blank in the service?

[cosminc]

this is the error:

An unexpected error occurred
An unexpected error occurred. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 901b75e7-0f26-42e4-9955-f4dbf3db9b5b
Request ID: d80e42b1-d492-7dc3-72e6-ec377bf91f83
Correlation ID: 2f2bb09d-2dd1-e4e4-2326-6d56993c3940
Time: Wed Feb 12 2020 14:58:12 GMT+0200 (Eastern European Standard Time)
Service version: 13.0.12301.206
Client version: 2002.1.021
Cluster URI: https://wabi-west-europe-redirect.analysis.windows.net/

Thanks,

Cosmin

[v-lili6-msft]

hi  @cosminc 

If you change this visual to other custom visual, then whether it works well.

and please check if there is a column name with special charactes in your dataset, so please changed the column name.

if you still have the problem, please share your sample pbix file for have a test.

Regards,

Lin

[cosminc · Accepted solution]

Hi,

i works fine now; i don't know what was the proble but now is ok; i checked last week the special characters, i changed the visual and came back to corr plot and also i changed the tennant permission - disabled and enabled again - for R and for custom visuals. Still didn't work atfer all these.

i mention that in other power bi service ecosystem was working, not in this.

Thanks,

Cosmin

[nickyvv]

Hi @cosminc, could you provide a little bit more information?

What is the error message you are seeing? Or is the visual just blank?

One possible cause is: it could be your Power BI Admin disabled the use of Custom visuals in the Admin Portal. You'll have to contact your Power BI Admin for that.

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