Chiclet Slicer selection in Power BI Web does not show if it is marked on PDF export

[Anonymous]

Hi guys,

I have 2 Chiclet Slicers on my report working until this days. When I select some value to filter the report and I export to PDF, it disappears the filter slicer. 

This is have been working before.

Any idea about that?

Thanks you in advanced,

Greetings,

[v-juanli-msft]

Hi @Anonymous 

As tested, i can reproduce your problem.

When exporting to pdf, Chiclet Slicer visual doesn't show on the report, but the filter from Chiclet Slicer is applied on the report.

As a workaround, i use Power BI Desktop (Version: 2.69.5467.2151 64-bit (May 2019)) to export report to PDF, it works as expected with Chiclet Slicer visual on report.

Best Regards
Maggie

Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Hi Maggie,

I appreciate your answer. I know that, and I did it from mi Power Bi Desktop before I post this. But that's not the solution by 2 things:

- When you have the distributed report with a lot of finals users, you can't not force to them to download the desktop and download by it. 

- This it's have been working a few days ago from the beginning (a lot of month's before) using this component. 

So.. I think is a recently change on Microsoft Website. Well, any idea to contact with Microsoft directly or something?

Best Regards,

Werpov

[v-juanli-msft]

Hi @Anonymous 

You could create a support ticket to contact with Microsoft directly.

Best Regards
Maggie

Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[RichelleZach]

Hi,

This is the same issue I encountered. I am just wondering if there's a ticket submitted to this issue.

Regards,

RichelleZach

[chrishol]

I raised a ticket with Microsoft yesterday.  They are looking into the issue.

[Anonymous]

Hi @chrishol or @v-juanli-msft , Is there any updates on this?

Thanks

[Anonymous · Accepted solution]

Hi all,

I opened a ticket to Microsoft last week and they will be update on next end of June in their productions servers.

The response:

"Product Group team is working and going to deploy it in all production server across all the global level"

• ETA:- 06/30

I hope I've been helpful.

Regards,

[RichelleZach]

I am wondering if they have an update on this issue?

Regards,

Richelle

[Anonymous]

Hi @RichelleZach ,

The problem has been fixed since 1st of July. So, now it's working.

Regards,

[aleemjuma]

I'm still seeing this happen when I have other things running that are outside my control e.g. virus scanner controller by my organization. Perhaps a configurable wait time for visuals to complete rendering might fix the issue.