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alexsimpson
Helper I
Helper I

Cant remove gateway connection despite data sources being in the cloud

I have built a report in desktop and I have three data sources and all our coming from a web page as shown below:

alexsimpson_0-1612128333523.png

 

However, when I am in the power bi service, it has this gateway:

 

alexsimpson_1-1612128420836.png

 

I dont want to use a gateway but I can't turn off the use of the data gateway as it is greyed out as shown above.

 

I used to have this when I had a data source on a server but there is definitely no data source other than web page data sources so I can't understand. 

 

Any help would be much appreciated.

 

Many thanks in advance,

 

Alex

3 REPLIES 3
Anonymous
Not applicable

Hi @alexsimpson ,

 

Could you tell me if your problem has been solved? If it is, kindly Accept it as the solution. More people will benefit from it.😀

 

Best Regards,
Eyelyn Qin

 

Anonymous
Not applicable

Hi @alexsimpson ,

 

As @GilbertQ  said, Web.Page() function needs a gateway to refresh. Please refer to this official document. And I found a similar issue,hope this help.

 

In addition, please make sure the gateway is online and is the latest version.

 

Here is a blog about configuring gateway.

 

Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

GilbertQ
Super User
Super User

Hi @alexsimpson 

 

When using Web.Page or Web.Contents it requires a gateway in order to refresh the dataset. 

 

If you have to configure your gateway to the required connection you can then get it to refresh!





Did I answer your question? Mark my post as a solution!

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