Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

We've captured the moments from FabCon & SQLCon that everyone is talking about, and we are bringing them to the community, live and on-demand. Starts on April 14th. Register now

Reply
hidenseek9
Post Patron
Post Patron

Cannot refresh data: a gateway problem?

Power BI community,

 

I have recently been having an issue refreshing the data.

Below is an error message that came to my email address.

Can anyone support me with this issue?

 

Regards,

H

 

スクリーンショット 2024-03-14 170249.png

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi @hidenseek9 ,

It seems that when you use Onedrive refresh,something went wrong.

Firstly I think you need to ensure that refresh has the permissions on the OneDrive file. You can also try logging out and then logging back into Power BI, here is the topic: Solved: OneDrive refresh disabled - Microsoft Fabric Community. Also the automatic refresh settings are correctly configured in Power service.

vyilongmsft_0-1710471097571.pngvyilongmsft_1-1710471316669.png

This document may help you: Refresh a semantic model from OneDrive or SharePoint Online - Power BI | Microsoft Learn

 

 

 

Best Regards

Yilong Zhou

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
Anonymous
Not applicable

Hi @hidenseek9 ,

It seems that when you use Onedrive refresh,something went wrong.

Firstly I think you need to ensure that refresh has the permissions on the OneDrive file. You can also try logging out and then logging back into Power BI, here is the topic: Solved: OneDrive refresh disabled - Microsoft Fabric Community. Also the automatic refresh settings are correctly configured in Power service.

vyilongmsft_0-1710471097571.pngvyilongmsft_1-1710471316669.png

This document may help you: Refresh a semantic model from OneDrive or SharePoint Online - Power BI | Microsoft Learn

 

 

 

Best Regards

Yilong Zhou

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
New to Fabric survey Carousel

New to Fabric Survey

If you have recently started exploring Fabric, we'd love to hear how it's going. Your feedback can help with product improvements.

Power BI DataViz World Championships carousel

Power BI DataViz World Championships - June 2026

A new Power BI DataViz World Championship is coming this June! Don't miss out on submitting your entry.

Join our Fabric User Panel

Join our Fabric User Panel

Share feedback directly with Fabric product managers, participate in targeted research studies and influence the Fabric roadmap.

March Power BI Update Carousel

Power BI Community Update - March 2026

Check out the March 2026 Power BI update to learn about new features.