Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
thomasdang
Regular Visitor

Cannot load model

Underlying Error: PowerBI service client received error HTTP response. HttpStatus: 400. PowerBIErrorCode: QueryUserError
QueryUserError: Login failed for user '<token-identified principal>'.. The exception was raised by the IDbConnection interface.
Correlation ID: a232caef-412a-6b66-69a0-12f8ae16a1fa
Activity ID: aae27aab-b787-4b23-acfc-de6c8b5bea79
Request ID: 0fac7737-7f61-67a3-0206-b5ea42dcba11
Time: Thu Oct 05 2023 01:20:57 GMT-0400 (Eastern Daylight Time)
Service version: 13.0.21669.112
Client version: 2309.4.15949-train
Cluster URI: https://wabi-us-east2-c-primary-redirect.analysis.windows.net/

4 REPLIES 4
thomasdang
Regular Visitor

Thank you lbendlin!

v-zhangti
Community Support
Community Support

Hi, @thomasdang 

 

Please refer to the following links in the hopes of helping you.

Solved: PowerBI service issue with Direct query: Login fai... - Microsoft Fabric Community

Solved: Login failed for user . The server is not currentl... - Microsoft Fabric Community

Solved: Cannot load model - Microsoft Fabric Community

 

Best Regards,

Community Support Team _Charlotte

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thank you v-zhangti!

lbendlin
Super User
Super User

Tokens do sadly expire. Get a fresh token and move on.  

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!

December 2025 Power BI Update Carousel

Power BI Monthly Update - December 2025

Check out the December 2025 Power BI Holiday Recap!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.