Cannot Schedule Refresh - Data Source Credentials and Schedule Refresh greyed out

[Anonymous]

Hi there,

I have this problem where I cant schedule refresh in the app.powerbi.com. I'm fully using Sharepoint online, so I dont need to setup gateway for this (says it is "optional"). I have searched about this problem in the internet but cannot find the solution.

Here is the screenshot:

https://ibb.co/vBz3F9b

[v-lionel-msft]

Hi @Anonymous ,

According to your screenshot, your data source must be configured with a gateway before it can be refreshed, which is strange.

So are you sure that your data source is Sharepoint Online?

What connector are you using?

--My test

Best regards,
Lionel Chen

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[Anonymous]

Then dont setup gateway. Disable it. Make sure sharepoint credentials are filled in correctly

[v-lionel-msft]

Hi @Anonymous ,

Has your problem been solved?

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.