Cannot Delete Content Packs

michellem · ‎02-13-2017

As we were testing out Power BI Pro, we created a couple of test user accounts. Using these accounts we created a couple content packs. Once we were satisfied with the testing the accounts were deleted from O365. However the content Packs are still there for other users. This is very confusing to the users and they need to be removed. We tried re-creating accounts with the same names and passwords but they are empty. These content packs seem to be orphaned.

Any help is much appreciated!

Anonymous · ‎02-13-2017

Hi @michellem, based on my research there is currently no way to delete orphaned content packs like this. A similar thing happens if you create a content pack in a group workspace, and then delete the group workspace, as described here: http://community.powerbi.com/t5/Service/Unable-to-delete-Content-Pack-when-Workspace-no-longer-exist...

It looks like the issue has been reported to the product team (based on the above post), but I haven't seen any ETA on a fix at this point.