Can not open reports in wokrspaces using Power BI Embedded Capacity A1

[vytautas1410]

Hello,

  Nearly a month ago I created Azure Power BI Embedded A1 subscription. After some testing moved production workspaces on the capacity and all was working fine: Embedded reports were visible in the web, datasets wererefreshing etc. This morning embedded reports stopped working with error:

Cannot load model
Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.
Please check the technical details for more information. If you contact support, please provide these details.
Underlying Error: PowerBI service client received error HTTP response. HttpStatus: 503. PowerBIErrorCode: OpenConnectionError
OpenConnectionError: Failed to open the MSOLAP connection.
Correlation ID: 8df1b28e-4053-2a13-4482-2a6e27e26316
Activity ID: d3bb58a0-f6dc-40ff-ab48-f20b83680e7d
Request ID: 3e06e93f-541f-4a1d-8725-0ce044d51be2
Time: Tue Sep 29 2020 11:13:30 GMT+0300 (Eastern European Summer Time)
Service version: 13.0.14342.77
Client version: 2009.2.02969-train
Cluster URI: https://WABI-EUROPE-NORTH-B-redirect.analysis.windows.net
Activity ID: d3bb58a0-f6dc-40ff-ab48-f20b83680e7d
Request ID: 3e06e93f-541f-4a1d-8725-0ce044d51be2
Time: Tue Sep 29 2020 11:13:30 GMT+0300 (Eastern European Summer Time)
Service version: 13.0.14342.77
Client version: 2009.2.02969-train
Cluster URI: https://WABI-EUROPE-NORTH-B-redirect.analysis.windows.net

When i try to open the report directly from workspace i get error aswell:

Cannot load model
Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.
Please check the technical details for more information. If you contact support, please provide these details.
Underlying Error: PowerBI service client received error HTTP response. HttpStatus: 503. PowerBIErrorCode: OpenConnectionError
OpenConnectionError: Failed to open the MSOLAP connection.
Correlation ID: 7450071f-3780-c79d-4f66-d949b1c1502d
Activity ID: 3c264c8a-c536-44d8-927c-21f15ed89b90
Request ID: 0a18e12a-e1d6-9395-cc41-f8681e2d491a
Time: Tue Sep 29 2020 11:17:48 GMT+0300 (Eastern European Summer Time)
Service version: 13.0.14342.77
Client version: 2009.2.02969-train
Cluster URI: https://wabi-europe-north-b-redirect.analysis.windows.net/

If I remove workspace from capacity, reports opens. Capasity status: Active. Metrics show that Ram and QPU not overloaded. 

Any sugestions where can be problem?

[GilbertQ · Accepted solution]

It looks to be an MSOLAP issue that is causing the issue when using Embedded.

If there are no other things that look wrong I would open a support ticket

https://powerbi.microsoft.com/en-us/support/pro/

[vytautas1410]

It was some server errors. As Next day reports was accessible again.

[GilbertQ]

Awesome thanks for letting us know.