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benbateman's avatar
benbateman
Frequent Visitor
10 years ago

Bug: Can't automatically refresh depending on characters in password

Hey folks,   I'm getting a strange bug where my reports work fine in Power BI Desktop but when I publish it to powerbi.com the same authentication details won't work and it just timeouts, so I can'...
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Eric_Zhang's avatar
Eric_Zhang
Microsoft Employee
10 years ago

benbateman

Thanks for your feedback.

Can you be more specific on "a simple API call to a service with basic authentication" to help reproduce the same problem?

  • benbateman's avatar
    benbateman
    Frequent Visitor
    10 years ago

    Hey Eric_Zhang, sure.

     

    It's a third party-attribution service (Apsalar). You can read their API documentation here. Unfortunately I don't think you'll be able to set-up an account to try and reproduce the steps. I could however put you in contact with their support team.

     

    Like I said, while it could be a problem their end, but it's odd that I don't have any issues in Power BI Desktop, only when I publish my reports and try to enable auto-refresh.

     

    Thanks for getting back to me. Let me know if there's anything else I can do to help.