Bars on Y axis in small multiples graph not properly sized online (desktop works correctly)

[chroberts]

Hello,

I have a visualization showing counts of records in the Y-axis, being graphed as small multiples according to a column (e.g. the bigger font labelling the graphs, '4','2','1','3'). 

On Power BI desktop, when I scroll through the multiple graphs, the bars maintain their proper size. However, when accessed online, once I start scrolling, the bars jump to having a max size of 2, despite the underlying values remaining the same:

I have kept the Y-axix min/max ranges to 'Auto'.

Again, the desktop visualization behaves correcty/as desired, but in the online version, the bars become incorrectly sized after scrolling.

Anyone have ideas on what's going on?

[v-mdharahman]

Hi @chroberts,

Thanks for reaching out to the Microsoft fabric community forum.

It looks like you are facing issue with your visuals when you access the report in PBI service meanwhile the visuals works fine when used in PBI desktop. As @BhavinVyas3003 and @GilbertQ both have responded to your query, kindly go through their response and check if you isse can be rresolved.

I would also take a moment to thank @BhavinVyas3003 and @GilbertQ, for actively participating in the community forum and for the solutions you’ve been sharing in the community forum. Your contributions make a real difference.

If I misunderstand your needs or you still have problems on it, please feel free to let us know.  

Best Regards,
Hammad.
Community Support Team

If this post helps then please mark it as a solution, so that other members find it more quickly.

Thank you.

[chroberts]

Hi @v-mdharahman 

Still having problems. I'm considering trying to submit this as a bug. Any idea how to do that?

[v-mdharahman]

Hi @chroberts,

If none of the above help, at this point it may be worth opening a support ticket with Microsoft. You can reach out to Microsoft Support by raising a ticket with Microsoft Support.

Please refer below link on how to raise a contact support or support ticket.
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

Best Regards,

Hammad.

[v-mdharahman]

Hi @chroberts,

I wanted to follow up on our previous conversation. Has your issue been resolved or were you able to raise a support ticket with Microsoft Fabric Support?

Your feedback would be greatly appreciated, as it can help us better understand and address similar issues in the community.

Thank you.

[v-mdharahman]

Hi @chroberts,

We are following up once again regarding your query. Could you please confirm if the issue has been resolved through the support ticket with Microsoft?

If the issue has been resolved, we kindly request you to share the resolution or key insights here to help others in the community. If we don’t hear back, we’ll go ahead and close this thread.

Should you need further assistance in the future, we encourage you to reach out via the Microsoft Fabric Community Forum and create a new thread. We’ll be happy to help.

Thank you for your understanding and participation.

[BhavinVyas3003]

Hi @chroberts ,

These settings apply to each individual small multiple, not globally across all multiples.

Some visuals from AppSource (like Deneb or Charticulator) allow locked Y-axes across small multiples.

[chroberts]

Hi @BhavinVyas3003 

I'm using the stock 'Stacked column chart'. I was just including the setting information to show that I had NOT customized the y-axis min/max limits.

Any other ideas?

[GilbertQ]

Hi @chroberts 

This can sometimes happen because the way the same table is being viewed in the power bi service. If you can have a look at the page view settings to see if that is are different.

[chroberts]

Hi @GilbertQ 

That would be really strange acceptable behavior, as it's misrepresenting the values. Either way, I made sure I was viewing the graphs online ('Fit to Page') the same way as the desktop, and I went through each view option online, and the bad bars still appeared.

Any other ideas?