Azure Data Lake connection set-up OK but Option won't stay On in Workspace settings

[JonnyDGray]

Hi,

I have a situation whilst connecting Power BI to a new Azure Data Lake.

In short:

• I follow all the instructions and I can connect successfully to Power BI - see screen shot
• I can see a powerbi container created in the Blob
• I can select the option when creating a new workspace with no errors
• I create a new dataflow all fine but it is not putting anything in the container
• So I check workspace settings and it is set to off - see screen shot
• I can turn it on without error and save
• Then when I look again it is set to off 

I'm lost, with no error messages I have no idea what is causing this. Has anybody else experienced this issue?

Thanks

Jonny

[v-kelly-msft]

Hi @JonnyDGray ，

Check whether below reference help:

https://docs.microsoft.com/en-us/azure/storage/blobs/data-lake-storage-known-issues

https://docs.microsoft.com/en-us/azure/storage/common/storage-network-security

https://docs.microsoft.com/en-us/azure/storage/common/storage-explorer-troubleshooting?tabs=Windows%...

Best Regards,
Kelly

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[JonnyDGray]

Thanks Kelly. I've had a quick look through and I am not sure they address my exact issue. I'll see what power bi support says and post the response on here for future reference.

[v-kelly-msft]

Hi @JonnyDGray ，

Sorry but I cant reproduce your senario,if the reference provided before doesnt help,pls create a support ticket via below link and our relevant personnel will help to handle it.
https://powerbi.microsoft.com/en-us/support/

 
Best Regards,
Kelly

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[Greg_Deckler]

@JonnyDGray - I have not seen this, but You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

[JonnyDGray]

Hi

Thanks for your response. I have checked everywhere but can't find anyone else with this problem.

I didn't however know support was free.

Thanks for your help.

Jonny