Autorefresh Constantly Disabling Without Warning

[Anonymous]

I'm using the personal gateway that attaches to my pc. Because I'm not on-premise sometimes it will not refresh(especially on weekends) and this is fine. I also get an email for these.

It seems that every week I find out that autorefresh has been disabled with no warning after a couple of days with refresh failures, which are expected and fine. When it's disabled I get NO emails that tell me it's been disabled.

I have to reset EVERY report's refresh schedule every couple weeks, and nobody knows that the reporting is down. This has big implications on my organization. How do I stop this from happening?

[Anonymous]

@Anonymous If you have shared this reports with others in the org, I would recommend using the normal gateway (Enterprise). Set it up on a Server, don't have any of these issues.

I realize this doesn't serve every purpose, but it is highly likely that the refresh is disabled because it is trying to hit an inaccessible gateway a number of times. Since it can't, it disables. 

Another alternative would be to set up a personal gateway on a machine/VM that doesn't have downtime or can't be reached... However, that doesn't scale well as it is directly tied to your creds, but should work for what you describe.