Automatic or schedule refresh not working

[LauraCawdronDav]

Hi,

We are trying to schedule automatic refreshes of our data on PowerBi.com. However, when we go to schedule the refresh on the settings page, the 'schedule refresh' section is greyed out. We have an OData source connections - is this why we can't schedule the refresh?

Any help would be greatly appreciated!

Laura 

[LauraCawdronDav]

That worked perfectly thank you @Anonymous 

[Anonymous · Accepted solution]

Hi @LauraCawdronDav ,

I create a report with OData connector and publish to service, could configure the schedule refresh.

I guess that scheduled refresh is disabled because at least one data source is missing credentials. To start the refresh again, go to this dataset's settings page and enter credentials for all data sources. Then reactivate scheduled refresh. 

For more details, you can read related document: Power Query OData Feed connector - Power Query | Microsoft Learn

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.