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Hi all,
I have an intermittent error on the On-Premises Gateway generating RDL reports. It seems to be an Async packet error after a timeout.
The confusing thing is that, according to the logs, the packet has been returned successfully.
Last data packet for Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503 spooled Last data packet for Async ID: e49c7fa2-8a35-2025-06-03T22:35:07.2449334Z 4e91-855e-760ed7ed6503 spooled
2025-06-03T22:35:07.2449334Z Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503 transitioned into
2025-06-03T22:35:07.2449334Z Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503 completed successfully
Then later
2025-06-03T22:42:14.8234815Z Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503 moved to Expired after 300 seconds timeout
2025-06-03T22:42:14.8234815Z Evicting Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503. Status is Expired.
2025-06-03T22:42:15.4484856Z Dispose cancellation token sources on Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503.
Is this a configuration issue to do with packet that I can resolve?
There is no resource pressure on the VM.
Gateway version number: 3000.270.10
SQL Server version : 15.04249.2
OS : Windows Server 2019 Data Center 10.0.17763
VM Hosted : Azure Virtual Machine
I have a add abbreviate logs below
DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:06.9792975Z DM.EnterpriseGateway 49705cc5-2b3b-4a64-9ca5-17658c55200c 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGPP bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 102501b3-67f7-48eb-b2c1-ce699c7bafb0 A5247342 [DM.GatewayCore] Registering Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503 DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:06.9792975Z DM.EnterpriseGateway a740c0e6-d00a-41ca-af7c-a1eab2a2208a 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGGC bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 102501b3-67f7-48eb-b2c1-ce699c7bafb0 2D2816FE [DM.GatewayCore] DbFullConnectionString: singleSignOnInformation != null: False DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:06.9792975Z DM.EnterpriseGateway 52fc7a76-c108-4879-83f1-25685d7d38a1 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGEQ bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 102501b3-67f7-48eb-b2c1-ce699c7bafb0 5E4E96B4 [DM.GatewayCore] Starting to perform execute reader for clientPipelineId, 102501b3-67f7-48eb-b2c1-ce699c7bafb0 (operationId, if available e49c7fa2-8a35-4e91-855e-760ed7ed6503). Datasource details: Id:3503136/ ObjectId:ba84579c-8d06-4a69-9e40-2b03faf34663, DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.0106563Z DM.EnterpriseGateway e89fd23e-966f-43fb-aa02-ac7b38deeb22 63f2af9d-bbae-4c18-bceb-679a7906c493 MGAS bccc47c4-edc3-4d54-a845-e14ca675fc7c 37c5419b-dbbc-4502-a008-1c2d90a41dc3 89df3dc8-9ff6-4caa-b7c5-f736ad84415d BB1B3493 [DM.GatewayCore] Streaming result packets Async ID: 2a7e9ec7-1b92-4577-8a55-27bcdf48d400 DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.0106563Z DM.EnterpriseGateway e89fd23e-966f-43fb-aa02-ac7b38deeb22 63f2af9d-bbae-4c18-bceb-679a7906c493 MGAS bccc47c4-edc3-4d54-a845-e14ca675fc7c 37c5419b-dbbc-4502-a008-1c2d90a41dc3 89df3dc8-9ff6-4caa-b7c5-f736ad84415d 4884429B [DM.GatewayCore] Async ID: 2a7e9ec7-1b92-4577-8a55-27bcdf48d400 streamed the last packet. packetIndexToStream: 3, lastPacketIndex: 2 DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.0261773Z DM.EnterpriseGateway fec028ef-8347-43a5-9f8d-a4df4578a6bd 63f2af9d-bbae-4c18-bceb-679a7906c493 MGAA bccc47c4-edc3-4d54-a845-e14ca675fc7c 37c5419b-dbbc-4502-a008-1c2d90a41dc3 18ee875f-0f65-4350-98d3-0704df1257fb 01928F08 [DM.GatewayCore] Deleting packet 0 DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.0261773Z DM.EnterpriseGateway 2981a19f-07e5-4490-b810-e00225c284ac 63f2af9d-bbae-4c18-bceb-679a7906c493 MGAA bccc47c4-edc3-4d54-a845-e14ca675fc7c 37c5419b-dbbc-4502-a008-1c2d90a41dc3 c0fcdc3c-dc4c-4522-8348-18ad3c239b41 01928F08 [DM.GatewayCore] Deleting packet 2 DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.0261773Z DM.EnterpriseGateway 97a7fd48-4288-4af2-a308-c453156a44a2 63f2af9d-bbae-4c18-bceb-679a7906c493 MGAA bccc47c4-edc3-4d54-a845-e14ca675fc7c 37c5419b-dbbc-4502-a008-1c2d90a41dc3 20aead6d-e0c7-4093-862f-378d9f9ee3c1 01928F08 [DM.GatewayCore] Deleting packet 1 DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.0417980Z DM.EnterpriseGateway 97a7fd48-4288-4af2-a308-c453156a44a2 63f2af9d-bbae-4c18-bceb-679a7906c493 MGAA bccc47c4-edc3-4d54-a845-e14ca675fc7c 37c5419b-dbbc-4502-a008-1c2d90a41dc3 20aead6d-e0c7-4093-862f-378d9f9ee3c1 0535F9A2 [DM.GatewayCore] Async ID: 2a7e9ec7-1b92-4577-8a55-27bcdf48d400 transitioned into Closed state DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.0417980Z DM.EnterpriseGateway 97a7fd48-4288-4af2-a308-c453156a44a2 63f2af9d-bbae-4c18-bceb-679a7906c493 MGAA bccc47c4-edc3-4d54-a845-e14ca675fc7c 37c5419b-dbbc-4502-a008-1c2d90a41dc3 20aead6d-e0c7-4093-862f-378d9f9ee3c1 64013A1C [DM.GatewayCore] CleanupPackets - Cancelling in-progress streaming. Async ID: 2a7e9ec7-1b92-4577-8a55-27bcdf48d400 DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.0417980Z DM.EnterpriseGateway 97a7fd48-4288-4af2-a308-c453156a44a2 63f2af9d-bbae-4c18-bceb-679a7906c493 MGAA bccc47c4-edc3-4d54-a845-e14ca675fc7c 37c5419b-dbbc-4502-a008-1c2d90a41dc3 20aead6d-e0c7-4093-862f-378d9f9ee3c1 F2AFB202 [DM.GatewayCore] Cleaning up 0 outstanding packets for Async ID: 2a7e9ec7-1b92-4577-8a55-27bcdf48d400 for state transition to Closed DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.2293025Z DM.EnterpriseGateway 52fc7a76-c108-4879-83f1-25685d7d38a1 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGEQ bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 102501b3-67f7-48eb-b2c1-ce699c7bafb0 7ADE6732 [DM.GatewayCore] Done with execute reader for clientPipelineId: 102501b3-67f7-48eb-b2c1-ce699c7bafb0, requestId: 529cea78-4481-4497-b56e-74a4119d8b90, DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.2293025Z DM.EnterpriseGateway a437fb2d-97b5-4afc-b6df-27900ad29e67 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGPL bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 102501b3-67f7-48eb-b2c1-ce699c7bafb0 35048101 [DM.GatewayCore] Spooling packet 0 Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503 DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.2449334Z DM.EnterpriseGateway f9adcd9f-fae8-490e-a07e-6cdc1db16365 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGPL bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 102501b3-67f7-48eb-b2c1-ce699c7bafb0 35048101 [DM.GatewayCore] Spooling packet 1 Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503 DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.2449334Z DM.EnterpriseGateway 5e4511ba-08d6-4f27-ab3c-d323e7086aa0 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGPL bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 102501b3-67f7-48eb-b2c1-ce699c7bafb0 35048101 [DM.GatewayCore] Spooling packet 2 Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503 DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.2449334Z DM.EnterpriseGateway 7faa6331-0d05-4950-8165-8ab74c6d7dd6 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGSO bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 102501b3-67f7-48eb-b2c1-ce699c7bafb0 A7F79610 [DM.GatewayCore] Last data packet for Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503 spooled DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.2449334Z DM.EnterpriseGateway 49705cc5-2b3b-4a64-9ca5-17658c55200c 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGPP bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 102501b3-67f7-48eb-b2c1-ce699c7bafb0 DEC39CBD [DM.GatewayCore] Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503 transitioned into Completed state DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:07.2449334Z DM.EnterpriseGateway 49705cc5-2b3b-4a64-9ca5-17658c55200c 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGPP bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 102501b3-67f7-48eb-b2c1-ce699c7bafb0 5E21C11D [DM.GatewayCore] Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503 completed successfully DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:23.6517408Z DM.EnterpriseGateway aad119a7-201f-4e9d-aaf1-305d98eb850d 2477adaf-05e7-498e-85c9-6a1648adcbb4 MGGC cab943ad-eeb8-4472-a9c7-379caa6162bf ce49500e-b427-4600-aaa8-9bb55c48127e ce49500e-b427-4600-aaa8-9bb55c48127e 2D2816FE [DM.Pipeline.Pool] Pool cleaner connections removed: 0, count: 0, buckets: 0 DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:23.6517408Z DM.EnterpriseGateway aad119a7-201f-4e9d-aaf1-305d98eb850d 2477adaf-05e7-498e-85c9-6a1648adcbb4 MGGC cab943ad-eeb8-4472-a9c7-379caa6162bf ce49500e-b427-4600-aaa8-9bb55c48127e ce49500e-b427-4600-aaa8-9bb55c48127e 2D2816FE [DM.Pipeline.Pool] Pool cleaner connections removed: 0, count: 4, buckets: 2 DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:53.6533261Z DM.EnterpriseGateway aad119a7-201f-4e9d-aaf1-305d98eb850d 2477adaf-05e7-498e-85c9-6a1648adcbb4 MGGC cab943ad-eeb8-4472-a9c7-379caa6162bf ce49500e-b427-4600-aaa8-9bb55c48127e ce49500e-b427-4600-aaa8-9bb55c48127e 2D2816FE [DM.Pipeline.Pool] Pool cleaner connections removed: 0, count: 0, buckets: 0 DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:53.6533261Z DM.EnterpriseGateway aad119a7-201f-4e9d-aaf1-305d98eb850d 2477adaf-05e7-498e-85c9-6a1648adcbb4 MGGC cab943ad-eeb8-4472-a9c7-379caa6162bf ce49500e-b427-4600-aaa8-9bb55c48127e ce49500e-b427-4600-aaa8-9bb55c48127e 2D2816FE [DM.Pipeline.Pool] Pool cleaner connections removed: 0, count: 4, buckets: 2 DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:56.1689909Z DM.EnterpriseGateway af6e2896-ead1-4bb0-97c4-c40e4ca1d67d 272d82e5-71f0-4c35-b955-9a4495d2cf16 MGGC 611b1dc8-76de-42f5-b140-0eb46f4c65fe 04fbae21-9a2f-4dc3-9946-3260bb891074 04fbae21-9a2f-4dc3-9946-3260bb891074 2D2816FE [DM.GatewayCore] DbFullConnectionString: singleSignOnInformation != null: False DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:58.0128198Z DM.EnterpriseGateway a576f09d-12d6-4cab-8e05-d2e51e4b1b1b 7bf35d76-d12c-4913-b795-de70127db857 MGGC aeaafe02-401a-46ab-a41e-7ef2995face3 c43dbc1c-c91e-43c7-b67a-da4bd4486c75 c43dbc1c-c91e-43c7-b67a-da4bd4486c75 2D2816FE [DM.GatewayCore] DbFullConnectionString: singleSignOnInformation != null: False DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:58.0596871Z DM.EnterpriseGateway 01b0757c-5fdc-430c-b25b-4fc7a844e3cb 342ae78a-a7df-4f1e-86d1-cb0921578af1 MGGC aeaafe02-401a-46ab-a41e-7ef2995face3 f5743b0c-6585-427a-83c4-9686d58d38d6 f5743b0c-6585-427a-83c4-9686d58d38d6 2D2816FE [DM.GatewayCore] DbFullConnectionString: singleSignOnInformation != null: False DM.EnterpriseGateway Information: 0 : 2025-06-03T22:35:58.1690568Z DM.EnterpriseGateway e2a142c7-26c5-43e7-bd19-30ae79f40f95 a2474335-c76a-4665-bf99-652846704366 MGPP aeaafe02-401a-46ab-a41e-7ef2995face3 94f46d7b-ca46-4fe4-8a81-bd586b1c830d 94f46d7b-ca46-4fe4-8a81-bd586b1c830d 1D2DCA34 [DM.GatewayCore] EvaluationTraceContext: Service name: Power BI Paginated Reports DM.EnterpriseGateway Information: 0 : 2025-06-03T22:40:15.4448384Z DM.EnterpriseGateway 49705cc5-2b3b-4a64-9ca5-17658c55200c 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGPP bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 102501b3-67f7-48eb-b2c1-ce699c7bafb0 F64BF27F [DM.GatewayCore] Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503 moved to Expired after 300 seconds timeout DM.EnterpriseGateway Information: 0 : 2025-06-03T22:42:14.8234815Z DM.EnterpriseGateway 0a735ecb-9772-4636-866f-875ddd2aac79 6931d499-8c3a-4906-a7af-170b9de6e1d4 MGPP bccc47c4-edc3-4d54-a845-e14ca675fc7c d3fd2473-f935-40b1-8c2e-8197d82fd445 d3fd2473-f935-40b1-8c2e-8197d82fd445 7650E5ED [DM.GatewayCore] Evicting Async ID: 528e2b91-cb4b-4942-8be0-bc0627a9c08a. Status is Expired. DM.EnterpriseGateway Information: 0 : 2025-06-03T22:42:14.8234815Z DM.EnterpriseGateway 0a735ecb-9772-4636-866f-875ddd2aac79 6931d499-8c3a-4906-a7af-170b9de6e1d4 MGPP bccc47c4-edc3-4d54-a845-e14ca675fc7c d3fd2473-f935-40b1-8c2e-8197d82fd445 d3fd2473-f935-40b1-8c2e-8197d82fd445 4AB257F7 [DM.GatewayCore] Dispose cancellation token sources on Async ID: 528e2b91-cb4b-4942-8be0-bc0627a9c08a. DM.EnterpriseGateway Information: 0 : 2025-06-03T22:42:15.4484856Z DM.EnterpriseGateway 49705cc5-2b3b-4a64-9ca5-17658c55200c 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGPP bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 102501b3-67f7-48eb-b2c1-ce699c7bafb0 7650E5ED [DM.GatewayCore] Evicting Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503. Status is Expired. DM.EnterpriseGateway Information: 0 : 2025-06-03T22:42:15.4484856Z DM.EnterpriseGateway 49705cc5-2b3b-4a64-9ca5-17658c55200c 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGPP bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 102501b3-67f7-48eb-b2c1-ce699c7bafb0 4AB257F7 [DM.GatewayCore] Dispose cancellation token sources on Async ID: e49c7fa2-8a35-4e91-855e-760ed7ed6503. GatewayErrors File DM.EnterpriseGateway Error: 0 : 2025-06-03T22:35:07.4636910Z DM.EnterpriseGateway 66d22c4d-a5a3-44b4-bded-adf4c3d0ddfa 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGAA bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 b98e40b7-574c-44fa-a4ac-6fda8bafa417 590DBA9A [DM.Pipeline.Common.TracingTelemetryService] Event: FireActivityCompletedWithFailureEvent (duration=14, err=InvalidAsyncPacketAcknowledgementException, rootcauseErrorEventId=0) DM.EnterpriseGateway Error: 0 : 2025-06-03T22:35:07.4636910Z DM.EnterpriseGateway 19ac0659-731c-4697-bc57-d76cafec2c69 10f1ad1c-d623-438b-9c9b-59acfe35d03d MGPP bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 b98e40b7-574c-44fa-a4ac-6fda8bafa417 590DBA9A [DM.Pipeline.Common.TracingTelemetryService] Event: FireActivityCompletedWithFailureEvent (duration=15, err=InvalidAsyncPacketAcknowledgementException, rootcauseErrorEventId=0) DM.EnterpriseGateway Error: 0 : 2025-06-03T22:35:07.4636910Z DM.EnterpriseGateway 00b02719-c201-412e-bae2-cc1ec8af6253 10f1ad1c-d623-438b-9c9b-59acfe35d03d MDSR bccc47c4-edc3-4d54-a845-e14ca675fc7c 102501b3-67f7-48eb-b2c1-ce699c7bafb0 b98e40b7-574c-44fa-a4ac-6fda8bafa417 4C1EF73E [DM.GatewayCore] Error processing request: [0]Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.InvalidAsyncPacketAcknowledgementException: Packet index -1 cannot be acknowledged for async operation e49c7fa2-8a35-4e91-855e-760ed7ed6503. GatewayPipelineErrorCode=DM_GWPipeline_Gateway_InvalidAsyncPacketAcknowledgementError GatewayVersion= AsyncOperationId=e49c7fa2-8a35-4e91-855e-760ed7ed6503 PacketIndex=-1 ([0]Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.InvalidAsyncPacketAcknowledgementException.StackTrace:) at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayOperationResultSpooler.SpooledOperationController.SpooledOperationPacketManager.<AcknowledgePacketAsync>d__17.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessor.<>c__DisplayClass18_0.<<AcknowledgeAsyncPacketAsync>b__0>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.PowerBI.DataMovement.Pipeline.GatewayPipelineTelemetry.PipelineTelemetryService.<ExecuteInActivityAsync>d__7`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessorDispatcher.<DispatchImplAsync>d__3.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessorDispatcher.<DispatchAsync>d__1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewayDeserializer.<>c__DisplayClass12_0.<<DeserializeAsync>b__0>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.PowerBI.DataMovement.Pipeline.GatewayPipelineTelemetry.PipelineTelemetryService.<ExecuteInActivityAsync>d__7`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewayDeserializer.<DeserializeAsync>d__12.MoveNext()
Hi @Ryan_BPAC ,
Thank you for reaching out to the Microsoft Community Forum.
If response provided by @Poojara_D12 and @rajendraongole1 is helpful, please “Accept it as a solution”, it assist other community members in resolving similar issues more efficiently.
Thank you.
Hi @Ryan_BPAC
Thank you for reaching out microsoft fabric community forum.
May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.
Thank you.
Hi @Ryan_BPAC
Test using smaller datasets in the same report to confirm that it’s timeout-related.
Use the Performance Monitor to track DM.GatewayCore behavior and memory footprint around the eviction window.
If reproducible, open a support ticket and provide:
Full Gateway logs with Async ID correlation
A copy of the report or test version
VM spec and network topology
Temporarily configure the report to use DirectQuery (if feasible) or split into smaller RDLs as a workaround.
Hi @Ryan_BPAC - some good examples and reference links:
Gateway timeout towards on-prem API, work fine in desktop. : r/PowerBI
https://learn.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot
https://community.fabric.microsoft.com/t5/Service/Updated-Gateway-Issues/td-p/4591380
Hope this helps.
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