Anomalies in anomaly detection chart are not clickable in the service

[KrisD]

Hi!

For some reason the anomalies aren't clickable in the service anymore. They simple aren't interactable at all, but are displayed in the chart though.

They are still clickable in desktop, when I hover on a detected anomaly the icon lits up as expected and when I click it it gives me an explanation. 

[KrisD · Accepted solution]

Seems to be working since yesterday or today. 

[KrisD]

Is anyone else having their anomaly detection working correctly in the service?

[v-weiyan1-msft]

Hi @KrisD ,

You can select "Get insights" in the action bar to open the Insights pane.
Then you can see the explanation on the right-hand side as it is displayed in Power BI Desktop.

For more you may refer to:

Find Insights in your reports - Power BI | Microsoft Learn

Best Regards,
Yulia Yan

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[KrisD]

Hi and thanks for your reply!

Now I have two issues instead of one. 🙂

1. This approach doesn't resolve the anomaly unresponsiveness which works in desktop but not in service (anymore). 

2. I'm guessing there's a limitation at hand with Get insights as the chart detects a bunch of anomalies but Get insights identify zero explanations. In desktop I get explanations for every anomaly I click on.