All R Visualisations broken, recent update?

[JFG123]

All my R visualisations have broken within the last week. They work on desktop but when published I get 

in addition the help details are not very helpful:

I am assuming this is a PBI update service issue.

I have a power bi pro user license.

[v-yanjiang-msft]

Hi @JFG123 ,

The issue has been fixed now, please check it.

Best Regards,
Community Support Team _ kalyj

[v-yanjiang-msft · Accepted solution]

Hi @JFG123 ,

This issue has been submited internal(ICM: 302195934). Please be patient to wait for fixing. If there is any news, I will update it here.

Best Regards,
Community Support Team _ kalyj

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-yanjiang-msft]

Hi @JFG123 ,

As far as my reserch, there're several reasons for this issue.

1. Unsupported R package. 

R visuals support is limited to the packages identified in Learn which R packages are supported. There currently is no support for custom packages.

2. Based on R scripts security.

R visuals are created from R scripts, which could potentially contain code with security or privacy risks.

These risks mainly exist in the authoring phase when the script author run the script on their own computer.

The Power BI service applies a sandbox technology to protect users and the service from security risks.

This sandbox approach imposes some restrictions on the R scripts running in the Power BI service, such as accessing the Internet, or accessing to other resources that are not required to create the R visual.

3.Calculation time limitation.

If an R visual calculation exceeds 60 seconds the script times out, resulting in an error.

There are other limitations when you use R script in Power BI Service, more reference:

Create advanced analytics and visualizations using R scripts - Power BI | Microsoft Docs

Best Regards,
Community Support Team _ kalyj

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.