Power BI Service Disabled Refresh

[lynnma]

To Whom It May Concern:

This matter has been resolved months ago, my apologies for the confusion. I could not find a way to delete this, so I am editing it, as its been resolved for a long time.  Thank You to those who responded back.  

Very Appreciative,

Mark Lynn.

[v-pnaroju-msft]

Hi lynnma,

Thank you for your update and confirmation.

We have observed that the original post in this thread has been edited. This has led to some confusion among the Superusers and our Support Engineers when providing accurate solutions. Furthermore, it may pose difficulties for other community members who refer to the forum seeking resolutions based on the thread’s title.
Therefore, we kindly request that any additional information or clarifications be shared by replying to the thread rather than editing the original post.

Please find attached a screenshot of the edited post for your reference:

Should you face any issues related to Fabric or Power BI, please feel free to reach out to the Microsoft Fabric Community. We are always happy to assist.

Thank you for your understanding and cooperation.

[v-pnaroju-msft]

Thankyou, @aduguid, for your response.

Hi lynnma,

We sincerely appreciate your inquiry posted on the Microsoft Fabric Community Forum.

Based on my understanding of the error details you have shared, the issue you are experiencing in Power BI Service is most likely due to missing or outdated credentials for one or more data sources in your published dataset.

Please follow the steps below which may help to resolve the issue:

1. Open the dataset settings in the Power BI Service workspace (via https://app.powerbi.com).
2. Under “Data source credentials,” identify any sources showing warnings and click on “Edit credentials.”
3. Enter the correct credentials again using the appropriate authentication method.
4. If your data is sourced from on-premises systems, kindly ensure that a Power BI Gateway is installed and configured correctly (this setup may require intervention from your vendor).
5. Once all credentials have been updated successfully, navigate to the “Scheduled refresh” section and re-enable automatic refresh.

Since your Power BI Service setup is managed by a vendor, we recommend that you request your vendor’s Power BI administrator to verify and update the data source credentials and gateway mapping as necessary.

For your reference, please find the following helpful links:
Troubleshoot refresh scenarios - Power BI | Microsoft Learn
Configure scheduled refresh - Power BI | Microsoft Learn

If our response has been helpful, kindly mark it as the accepted solution and provide kudos. This will assist other community members who encounter similar issues.

Should you have any further queries, please feel free to contact the Microsoft Fabric community.

Thank you.

[lynnma]

Im not sure why I am getting these responses from a posting months ago, sorry for the confusion, but this matter has been resovlved months ago. Thank You.

[aduguid]

I would check that the service account used in the data source connection has access to the source and the credentials are correct.