Multiple Fabric Pipeline Fails with an ErrorCode=SystemErrorFailedToGetAccessTokenByUserAuth

[Blackstrawai]

Hi Team,

Since yesterday, our Fabric Production pipelines continuesly failing with an error message as given below. Kindly help us to fix this as early as possible.

ErrorCode=SystemErrorFailedToGetAccessTokenByUserAuth,'Type=Microsoft.DataTransfer.Common.Shared.HybridDeliveryException,Message=Internal Server Error. Please retry later. If issue consist repro, please contact us.,Source=Microsoft.DataTransfer.Common,''Type=Microsoft.DataTransfer.Common.Shared.HybridDeliveryException,Message=Internal Server Error. Please retry later. If issue consist repro, please contact us.,Source=Microsoft.DataTransfer.Common,''Type=Microsoft.DataTransfer.TokenService.Client.Models.ErrorResponseException,Message=Operation returned an invalid status code 'BadRequest',Source=Microsoft.DataTransfer.TokenServiceClient,'

[v-priyankata]

HI @Blackstrawai 

Thank you for reaching out to the Microsoft Fabric Forum Community.

@Mauro89 Thanks for the inputs.

I hope you’ve submitted the support ticket as suggested by user. Once you receive a solution, please share it here so it can help others facing the same issue. If you have any further questions, feel free to reach out to the community.

Thanks.

[Mauro89]

Hi @Blackstrawai, 

for Pipeline topics you should use the forum "Data Factory/Pipelines" instead "Power BI/Report Server" to get things routed best in the future 😉

Your issue looks like a service side error. Few thing what you can do to check proper function on your end:

- retry pipeline with manual execution instead of scheduled

- check credentials of pipeline executor

- check existing connections in the pipeline if they work and credentials are fine

- check if gateways are up-to-date

If this all does not help, you can also open a support ticket within your tenant to Microsoft (find details here: Create a Fabric and Power BI Support Ticket - Power BI | Microsoft Learn)

Best regards!

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