Error msg

[Dee_KV]

Hi Team,
I'm getting often the below error, kindly advise me.



Thanks,
DK

[Anonymous · Accepted solution]

Hi @Dee_KV 

Just following up to see if the Response provided by community members were helpful in addressing the issue. if the issue still persists Feel free to reach out if you need any further clarification or assistance.

Best regards,
Prasanna Kumar

[Anonymous]

Hi @Dee_KV 

Thank you for reaching out to the Microsoft Fabric Forum Community, and special thanks to @tayloramy   for prompt and helpful responses.

Just following up to see if the Response provided by community members were helpful in addressing the issue. if the issue still persists Feel free to reach out if you need any further clarification or assistance.

Best regards,
Prasanna Kumar

[Anonymous]

Hi @Dee_KV,

Thank you for reaching out to the Microsoft Fabric Forum Community, and special thanks to @tayloramy  for prompt and helpful responses.

This error usually occurs when Power BI is unable to create a backend session due to network or authentication issues. It is often seen when using VPNs, restrictive firewalls, or unstable network connections that block access to *.analysis.windows.net. Signing out and back into Power BI Service, clearing browser cache/cookies, or testing in an InPrivate/Incognito window can help rule out token or browser issues. If the workspace is on Premium or Fabric capacity, it’s also worth checking whether the capacity is paused or under heavy load. In most cases, this is not caused by the report itself but by connectivity or capacity related constraints.

Thanks & Regards,

Prasanna Kumar

[tayloramy]

Hi @Dee_KV, 

Can you please post a higher resolution screenshot? We can't read the error message in that image. 

Can you also copy and paste in the error message? 

[Dee_KV]

There was an error when attempting to create a new session
Could not connect to the server. Please check your network settings and try again later.
Timestamp: 2025-12-22T13:30:08.904Z
Root activity ID: 530faef3-534c-f476-7216-fa5ee984fd26
Session ID: 
Tenant ID: 3ac94b33-9135-4821-9502-cvfga6592a35
Cluster: https://3ac94b4343913548219502eafda6592a35-api.analysis.windows.net/
Report ID: 560ceb34-5df2-4fb4-9f0c-4395ee6ed2y6
Capacity ID: undefined
ReportViewerVersion: 2025.12.3.1971

[tayloramy]

Hi @Dee_KV, 

Is there a firewall blocking access to some Fabric services on your system? 

Please double check that all the ports listed on this page are open: 
Add Fabric URLs to your allowlist - Microsoft Fabric | Microsoft Learn