'Data Updated' not showing on one dashboard once published

[shaz]

All of my dashboards display the name and the Data updated details at the top of the dashboard in PowerBI server except for one.

Why is it not showing and yes I've followed all Chat GPT, nothing is different to this dashboard from the other 17 dashboards which all display Data updated.  Screen shots shown:

[Poojara_D12]

Hi @shaz 

If one dashboard doesn’t show the “Data updated” info while others do, it’s likely because its dataset refresh history is missing or incomplete. Check if the dataset behind that dashboard has successful refreshes logged—without that, Power BI can’t display the update timestamp.

[v-mdharahman · Accepted solution]

Hi @shaz,

Thanks for reaching out to the Microsoft fabric community forum.

Since you mentioned that all other dashboards show the “Data updated” timestamp and this one doesn’t, even though everything seems to be configured the same way, and you also went through ChatGPT for assistance but still the issue persists. Just to confirm if you had went through all the troubleshooting steps like checking the Dataset Type, if the dashboard/report connected to an imported dataset, or is it using a live connection or direct query or Data source type or dud you check if the dataset behind this report has a completed refresh history.

If you are still unable to solve the issue after going through all the troubleshooting steps, you can reach out to Microsoft Support by raising a ticket with Microsoft Support.

Please refer below link on how to raise a contact support or support ticket.
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

If I misunderstand your needs or you still have problems on it, please feel free to let us know.  

Best Regards,
Hammad.
Community Support Team

If this post helps then please mark it as a solution, so that other members find it more quickly.

Thank you.

[v-mdharahman]

Hi @shaz,

As we haven’t heard back from you, so just following up to our previous message. I'd like to confirm if you've successfully resolved this issue or if you need further help.

If yes, you are welcome to share your workaround and mark it as a solution so that other users can benefit as well. If you find a reply particularly helpful to you, you can also mark it as a solution.

If you still have any questions or need more support, please feel free to let us know. We are more than happy to continue to help you.
Thank you for your patience and look forward to hearing from you.

[v-mdharahman]

Hi @shaz,

We are following up once again regarding your query. Could you please confirm if the issue has been resolved through the support ticket with Microsoft?

If the issue has been resolved, we kindly request you to share the resolution or key insights here to help others in the community. If we don’t hear back, we’ll go ahead and close this thread.

Should you need further assistance in the future, we encourage you to reach out via the Microsoft Fabric Community Forum and create a new thread. We’ll be happy to help.

Thank you for your understanding and participation.