Unable to pull item revenue numbers from GA4 data

[aliciathomas134]

Hi,

Im trying to create a report that shows the revenue uplift of people interacting with upsells on our site. To do this in GA4 i pulled that item revenue data and AOV that is attributed to the event actions we created for the upsells. However when we connect our GA4 to Power PI item revenue is incompatible and the other revenue values are attributed to just 'purchase' event 

[AmiraBedh]

I found this thread it may help you https://support.google.com/analytics/answer/13800978?hl=en

[GA4] Fix missing revenue data

Google Analytics uses parameter values from the purchase event to calculate revenue metrics. Different parameters are used to calculate event-level vs. item-level revenue metrics. 

Google Analytics uses:

• the 'value' and 'currency' parameters from the purchase event to calculate event-level revenue metrics like Total revenue
• the 'price' and 'currency' parameters from the purchase event to calculate item-level revenue metrics like Item revenue

This article helps you fix missing event-level and item-level revenue data.

Event-level revenue data is missing

Try the following tips if you've set up the purchase event on your website, but you don't see event-level revenue data for metrics like Total revenue, Purchase revenue, and LTV.

Important: After updating your website, use DebugView or wait for data to populate in reports.