SSL error while connecting to Zendesk

[benoitviseur]

Hello
I can't connect PBI to Zendesk anymore.

It used to work but when I try to reconnect I now have an error message saying that I have to use SSL (HTTPS) to connect with OAuth 2.0

I have an administrator profile in Zendesk but I don't know how to authorize the connexion.
Thanks for your help

Regards

[Anonymous]

Hello! In case you're still struggling with SSL error while connecting to Zendesk, you might want to try out our Zendesk app: Power BI Connector:

• https://www.zendesk.com/marketplace/apps/support/834457/power-bi-connector-by-alpha-serve/
• https://www.alphaservesp.com/products/zendesk/power-bi/

Feel free to reach out support team at [email protected]  if you need any assistance.

[Anonymous · Accepted solution]

Hi @benoitviseur 

This is probably caused by some browser settings. Please refer to the possible solutions from below links:

How to fix: “You need to use SSL (HTTPS) when you use OAuth 2.0 authentication” – Power BI Point

Solved: Issue with OAuth 2.0 authentication - Microsoft Fabric Community

Best Regards,
Jing
If this post helps, please Accept it as Solution to help other members find it. Appreciate your Kudos!

[benoitviseur]

It worked
I was using Safari on Mac OS but I managed to connect with Edge on Windows

Thanks a lot