Refresh failing in online but working in desktop version with out any issue.

[mpk]

Hi ,

I am creating a simple drag and drop report on a snowflake DB view without any transformation. Report seems to be working fine and refreshing in desktop version ( import mode) but when i am publishing it online and doing dataset refresh a very cryptic error is coming . Please help.

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• Data source error{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"The key didn't match any rows in the table."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Key","detail":{"type":1,"value":"[Name = \"ITAI_DB\", Kind = \"Database\"]"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"Expression.Error"}}],"exceptionCulprit":1}}} Table: AIP_IBSA_CHNG_MNGMT_REPORT_VEW.

[ToddChitt · Accepted solution]

@mpk 

The error statement "Key did't match any rows in the table" usually refers to the fact that the table or source object is missing from the database. 

Suppose I have a Data Source connected to an Excel tab. Everything works fine, and I have my Gateway Data Source pointing to that Excel file. I then go in and delete that tab. I will get an error "Key didn't match any rows in the table".

Possible causes:

1) the table is actually NOT there anymore, but this doesn't sound likely

2) the user account as specified in the Gateway Data Source does not have permissions to view or see this object. This is more likely. 

Tre editing the Gateway Data Source and use the SAME CREDENTIALS you used when setting up the connection in Power BI Desktop. The results, either positive or negative, will tell you something.

Good luck. Hope this helps.

[mikesmall]

Thanks, this prompted me to find the answer.  We have three Devs and no service account, so using linked dataflows in the service just uses one of our personal accounts.  I didn't realise that someone had changed the connection to their login and that didn't have access to one of the sources (it was a new test workspace).

Granted all devs access to the workspace and it worked.

[mpk]

@ToddChitt,

thanks. Changing DB credentials fixed it 🙂