Personal Gateway Status Code 200

[Anonymous]

I am trying to set up a refresh schedule for an excel file on sharepoint site.  When open the dataset for schedule, it shows my personal gateway online and running on my machine.

Your data source can't be refreshed because the credentials are invalid. Please update your credentials and try again.Your data source can't be queried because the credentials are not provided. Please provide your credentials and try again.Hide details

Activity ID:	8b9c2ecc-dc8a-3b3d-d5aa-a2cd881ef688
Request ID:	2e0e7295-8b2f-4ca9-4a95-6f4fd58c1b9a
Status code:	200
Time:	Tue Apr 26 2016 22:24:03 GMT-0500 (Central Daylight Time)
Version:	13.0.1100.422

Under Edit Credentials, it has correct file path and Authentication method Windows. 

GatewayOfflineHide details

Activity ID:	8b9c2ecc-dc8a-3b3d-d5aa-a2cd881ef688
Request ID:	84f45c99-dbfc-5860-a454-c6cf857a5adf
Status code:	400
Time:	Tue Apr 26 2016 22:41:38 GMT-0500 (Central Daylight Time)
Version:	13.0.1100.422
Cluster URI:	https://wabi-us-north-central-redirect.analysis.windows.net
Details:	GatewayOffline

Any suggestions?

[Greg_Deckler]

In the Service, use the smiley face icon to send a message to support along with a screen shot of the error. You can also use support.powerbi.com and click the Contact Support link.