Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Vote for your favorite vizzies from the Power BI Dataviz World Championship submissions. Vote now!

Reply
Anonymous
Not applicable

PQ - need to get average of multiple columns but some of the columns are blank

I have a csv file from a customer survey with 3 survey questions and I would like to get an overall survey score.  My formula is basically (column 1 + column 2+column 3)/3.  This works perfectly except when one of the survey questions was not answered.  When that happens, my score is also blank

 

What I need is to really only look at the columns that have data.  If only one survey question was answered, then have that single score be divided by 1.  If only 2 questions where answered, then sum those 2 and divide by 2 etc

 

Thoughts?

 

As you can see below, the 2nd and 3rd question was skipped so it's causing the Survey Score to be blank

 

bryanc78_0-1648821231612.png

 

1 ACCEPTED SOLUTION
Vijay_A_Verma
Most Valuable Professional
Most Valuable Professional

Use below formula for average to handle nulls

= List.Average({[Agent Experience],[First Call Resolution],[Overall Satisfaction]})

 

View solution in original post

1 REPLY 1
Vijay_A_Verma
Most Valuable Professional
Most Valuable Professional

Use below formula for average to handle nulls

= List.Average({[Agent Experience],[First Call Resolution],[Overall Satisfaction]})

 

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

Vote for your favorite vizzies from the Power BI World Championship submissions!

Sticker Challenge 2026 Carousel

Join our Community Sticker Challenge 2026

If you love stickers, then you will definitely want to check out our Community Sticker Challenge!

January Power BI Update Carousel

Power BI Monthly Update - January 2026

Check out the January 2026 Power BI update to learn about new features.

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.