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Hello Power BI Community,
We are facing some troubles to setup and configure the Power BI Data Gateway on a server. The server is not full open on the internet (restricted acces to specified domains). All the listed domains on the Gateway page have been authorisez but we still face theses issues.
This is an extraction of the data gateway logs with the errors identified during the Sign-in step of the Data Gateway :
EnterpriseGatewayConfigurator.exe Information: 0 : Update checks
EnterpriseGatewayConfigurator.exe Information: 0 : Create webrequest for Uri: http://www.msftncsi.com/ncsi.txt
EnterpriseGatewayConfigurator.exe Information: 0 : Response status: OK
EnterpriseGatewayConfigurator.exe Information: 0 : Create httpclient request for Uri: http://www.msftncsi.com/ncsi.txt
EnterpriseGatewayConfigurator.exe Information: 0 : Response status: OK
EnterpriseGatewayConfigurator.exe Information: 0 : Response status: OK
EnterpriseGatewayConfigurator.exe Information: 0 : Checking for Service On-premises data gateway
EnterpriseGatewayConfigurator.exe Error: 0 : Failed to find Service On-premises data gateway
EnterpriseGatewayConfigurator.exe Information: 0 : Create httpclient request for Uri: http://www.msftncsi.com/ncsi.txt
EnterpriseGatewayConfigurator.exe Information: 0 : Response status: OK
EnterpriseGatewayConfigurator.exe Error: 0 : Exception: Microsoft.PowerBI.DataMovement.EnterpriseGatewayConfigurator.GlobalServiceRequestException: La requête réseau a retourné une erreur inattendue. ---> System.AggregateException: Une ou plusieurs erreurs se sont produites. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Le serveur distant a retourné une erreur : (403) Interdit.
à System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
à System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
--- Fin de la trace de la pile d'exception interne ---
à System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
à System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
à Microsoft.PowerBI.DataMovement.EnterpriseGatewayConfigurator.ConfiguratorClientExtensions.<GetClusterUri>d__0.MoveNext()
--- Fin de la trace de la pile d'exception interne ---
à System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
à Microsoft.PowerBI.DataMovement.EnterpriseGatewayConfigurator.WizardSignInViewModel.PopulateClusterUri()
--- Fin de la trace de la pile d'exception interne ---
à Microsoft.PowerBI.DataMovement.EnterpriseGatewayConfigurator.WizardSignInViewModel.PopulateClusterUri()
à Microsoft.PowerBI.DataMovement.EnterpriseGatewayConfigurator.WizardSignInViewModel.DoNext(Object param)
à Microsoft.PowerBI.DataMovement.EnterpriseGatewayConfigurator.WizardViewModelBase.DoNextWorker(Object param)
à Microsoft.PowerBI.DataMovement.GatewayUXCommon.RelayCommand.<>c__DisplayClass6.<Execute>b__4()
Thanks a lot for your help
Younes
Hi @Anonymous,
The above error message mentions that “Failed to find Service On-premises data gateway”, have you checked that if on-premises gateway service runs properly as shown in the following screenshot on your machine? If the service is located there, try to restart it and sign in again.
If there is no on-premises gateway service on your machine, the gateway is not installed successfully, please uninstall the remnants using CCleaner and re-install the gateway. In addition, when you install On-premises data gateway, please make sure that you have administrator privileges , also please right-click the installer and choose “Run as administrator” to start the setup. You can take a look at this article about installing on-premises gateway.
Thanks,
Lydia Zhang
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