NEed help with Enterprise Gateway install on SQL server 2008 R2 64bit

[md-souza]

Hi All,

I am installing Power BI enterprise on an SQL Server 2008 R2 64bit.

I keep getting the follwing error for all accounts.

** I have verified through local and AD accounts with complete admin access having 'Logon as a a service' access

All accounts includiong the server admin and AD users accounts give the same error

MSI (s) (90:64) [09:51:47:726]: Executing op: ActionStart(Name=RegisterPerfCounterData,,)
MSI (s) (90:64) [09:51:47:726]: Executing op: CustomActionSchedule(Action=RegisterPerfCounterData,ActionType=11265,Source=BinaryData,Target=**********,CustomActionData=**********)
MSI (s) (90:60) [09:51:47:736]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIEF83.tmp, Entrypoint: RegisterPerfCounterData
MSI (s) (90:E0) [09:51:47:736]: Generating random cookie.
MSI (s) (90:E0) [09:51:47:748]: Created Custom Action Server with PID 6896 (0x1AF0).
MSI (s) (90:EC) [09:51:47:851]: Running as a service.
MSI (s) (90:EC) [09:51:47:856]: Hello, I'm your 32bit Elevated Non-remapped custom action server.
MSI (s) (90:64) [09:51:48:287]: Executing op: ActionStart(Name=InstallServices,Description=Installing new services,Template=Service: [2])
MSI (s) (90:64) [09:51:48:288]: Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=1300000)
MSI (s) (90:64) [09:51:48:289]: Executing op: ServiceInstall(Name=PBIEgwService,DisplayName=Power BI Gateway – Enterprise Service,ImagePath="C:\Program Files\Power BI Enterprise Gateway\Microsoft.PowerBI.EnterpriseGateway.exe",ServiceType=16,StartType=2,ErrorControl=32769,,,,StartName=NT SERVICE\PBIEgwService,Password=**********,Description=The Power BI Gateway – Enterprise Service)
MSI (s) (90:64) [09:51:48:351]: Product: EgwComponents -- Error 1923. Service 'Power BI Gateway – Enterprise Service' (PBIEgwService) could not be installed.  Verify that you have sufficient privileges to install system services.

Please help!

[Greg_Deckler]

Are you running install as Administrator?

[md-souza]

Yes i am installing using an administrator account. I double verrified besides i tried to get it installed by our server team with complete access, all accounts kept getting the same error.