Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! It's time to submit your entry. Live now!

Reply
md-souza
New Member

NEed help with Enterprise Gateway install on SQL server 2008 R2 64bit

Hi All,

I am installing Power BI enterprise on an SQL Server 2008 R2 64bit.

I keep getting the follwing error for all accounts.

** I have verified through local and AD accounts with complete admin access having 'Logon as a a service' access

All accounts includiong the server admin and AD users accounts give the same error

MSI (s) (90:64) [09:51:47:726]: Executing op: ActionStart(Name=RegisterPerfCounterData,,)
MSI (s) (90:64) [09:51:47:726]: Executing op: CustomActionSchedule(Action=RegisterPerfCounterData,ActionType=11265,Source=BinaryData,Target=**********,CustomActionData=**********)
MSI (s) (90:60) [09:51:47:736]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIEF83.tmp, Entrypoint: RegisterPerfCounterData
MSI (s) (90:E0) [09:51:47:736]: Generating random cookie.
MSI (s) (90:E0) [09:51:47:748]: Created Custom Action Server with PID 6896 (0x1AF0).
MSI (s) (90:EC) [09:51:47:851]: Running as a service.
MSI (s) (90:EC) [09:51:47:856]: Hello, I'm your 32bit Elevated Non-remapped custom action server.
MSI (s) (90:64) [09:51:48:287]: Executing op: ActionStart(Name=InstallServices,Description=Installing new services,Template=Service: [2])
MSI (s) (90:64) [09:51:48:288]: Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=1300000)
MSI (s) (90:64) [09:51:48:289]: Executing op: ServiceInstall(Name=PBIEgwService,DisplayName=Power BI Gateway – Enterprise Service,ImagePath="C:\Program Files\Power BI Enterprise Gateway\Microsoft.PowerBI.EnterpriseGateway.exe",ServiceType=16,StartType=2,ErrorControl=32769,,,,StartName=NT SERVICE\PBIEgwService,Password=**********,Description=The Power BI Gateway – Enterprise Service)
MSI (s) (90:64) [09:51:48:351]: Product: EgwComponents -- Error 1923. Service 'Power BI Gateway – Enterprise Service' (PBIEgwService) could not be installed.  Verify that you have sufficient privileges to install system services.

 

 

Please help!

2 REPLIES 2
Greg_Deckler
Community Champion
Community Champion

Are you running install as Administrator?



Follow on LinkedIn
@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!:
DAX For Humans

DAX is easy, CALCULATE makes DAX hard...

Yes i am installing using an administrator account. I double verrified besides i tried to get it installed by our server team with complete access, all accounts kept getting the same error.

Helpful resources

Announcements
FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.