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I cannot connect Power BI to a .xslx 2013 file. I've tried several different files and I get the same error for each. It says to try again later. Is this an issue that is being worked on?
Your best bet is to send a "frowny face" when in the Service. It is the smiley face icon in the upper right. It allows you to describe the problem and take a screen shot. I have had VERY GOOD success when using this feedback mechanism. I generally receive a very timely reply from the support team.