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Anonymous
Not applicable

Data Connection Failing to Refresh

I have a Gateway set up on Powerbi.com which is linked to an on-premises location.  I have an Excel spreadsheet containing Data Models set as the data source.

 

I do not have an option in Powerbi.com to refresh the data source automatically.  When I click 'Refresh Now' the refresh fails with the following message:

 

Data source error:Unable to refresh the model (id=558618) because it references an unsupported data source.
Cluster URI:WABI-WEST-EUROPE-B-PRIMARY-redirect.analysis.windows.net
Activity ID:2bed41fc-777c-4732-8052-1a0e28fa34e9
Request ID:b181a0d3-3408-29d7-6920-30528ad488e4
Time:2019-04-03 15:33:07Z

 

I can't find what the problem is and I don't want to go back to recreating everything manually.

 

Please help.

3 REPLIES 3
v-juanli-msft
Community Support
Community Support

Hi @Anonymous 

First please check the following:

You connect to an excel file on premise with Power BI Service,

the data in excel file is just simple data or from another data source?

If it is from another data source, when adding data source under the gateway, you should select this data source type instead of excel.

If it is simple data by entering data in excel, please share the setting where you add data source under gateway.

 

Best Regards

Maggie

Anonymous
Not applicable

Hello Maggie,

 

I have an analysis Excel spreadsheet which uses three data connections, one Excel worksheet and two nessus files.  I pull these three data sources into the analysis spreadsheet.

 

I have added all of the data sources, including the analysis spreadsheet to the gateway as data sources.  I still get the message:

 

Data source error:Unable to refresh the model (id=558618) because it references an unsupported data source.
Cluster URI:WABI-WEST-EUROPE-B-PRIMARY-redirect.analysis.windows.net
Activity ID:cc3c85eb-ae66-45a9-9d93-d05bbd234b95
Request ID:d86c2350-21ce-dc61-b3e2-785750bd2b5a
Time:2019-04-04 07:50:04Z

 

Thanks,

Infosec

Hi @Anonymous 

Please read List of available data source types under gateway for refresh.

It seems it doesn't support nessus files.

 

Best Regards
Maggie

 

Community Support Team _ Maggie Li
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