error android 4.4.2

[abdoesmat]

All our dashboards on android mobiles are all errror after the latest update. Our mobile version is 4.4.

[abdoesmat]

it has already happened recently and when using Android 5.5.1 the problem does not appear

[ellbe]

Thanks for reaching out!

Power BI for Android is currently supported on OS version 5.0 and up.

[abdoesmat]

But I have a team that uses Android 4.4. It was working and it happened recently

[abdoesmat]

I hope you find a solution please for Android 4.4.2

[ellbe]

Unfortunately, we stopped supporting versions prior to OS 5.0  several month ago due to  (see documentation: https://powerbi.microsoft.com/en-us/documentation/powerbi-mobile-android-app-get-started/).