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abdoesmat
Regular Visitor

error android 4.4.2

‎08-27-2017 12:45 PM

All our dashboards on android mobiles are all errror after the latest update. Our mobile version is 4.4.Untitled.jpg

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abdoesmat
Regular Visitor

‎08-22-2017 10:34 AM

viber image.jpg
it has already happened recently and when using Android 5.5.1 the problem does not appear21013477_1583319758398560_75858076_n.png

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ellbe
Microsoft Employee
Microsoft Employee

‎08-27-2017 12:53 PM

Thanks for reaching out!

Power BI for Android is currently supported on OS version 5.0 and up.

 

Message 2 of 6
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abdoesmat
Regular Visitor
In response to ellbe

‎08-27-2017 01:02 PM

But I have a team that uses Android 4.4. It was working and it happened recently

Message 3 of 6
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abdoesmat
Regular Visitor
In response to abdoesmat

‎08-27-2017 01:08 PM

I hope you find a solution please for Android 4.4.2

Message 4 of 6
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ellbe
Microsoft Employee
Microsoft Employee
In response to abdoesmat

‎08-27-2017 09:58 PM

Unfortunately, we stopped supporting versions prior to OS 5.0  several month ago due to  (see documentation: https://powerbi.microsoft.com/en-us/documentation/powerbi-mobile-android-app-get-started/).

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