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arauramo
New Member

This visual does not support exporting

Hello! I can't figure out why my custom visual does not support exporting. As far as I can see, I've done everything the documentation (and Copilot) tell me, but I'm still getting the "This visual does not support exporting" error when trying to export as PDF or PPTX. 

 

The visual is certified and can be found in the marketplace, not that I'd care to sell it, but just to have it certified so that exporting would work: https://marketplace.microsoft.com/en-us/product/aava.aava_radar_chart 

 

The source code can be found here: https://github.com/aavamedi/pbi-visuals/tree/main/aavaRadarChart

 

Summary from my dialog with copilot: 

  • I am using Power BI Service (not Power BI Desktop).
  • Built-in visuals (e.g., Bar Chart) export correctly to PDF and PowerPoint.
  • Custom visuals, including a minimal test visual that simply renders an SVG rectangle using D3 (d3.select(options.element).append('svg')), do not export. The exported file displays the message: "This visual does not support exporting."
  • My custom visuals use API version 5.11.0.
  • No <foreignObject>, external resources, or unsupported SVG features are used.
  • The visuals are imported as packaged .pbiviz files, not loaded via developer mode.
  • The same issue occurs with both certified and non-certified custom visuals.
  • Workspace type: Fabric F64 capacity

Is there a known limitation or additional step required to enable export for custom visuals in the Power BI Service? Any guidance or troubleshooting steps would be appreciated.

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