Solved: Problems viewing maps

lzconsultoria · ‎02-03-2022

I use a free account and I have a dashboard with a simple map. Recently the map stopped working, as shown in the attached image. What can it be ?

v-shex-msft · ‎02-06-2022

HI @lzconsultoria,

According to the snapshot error messages, it seems like the map visual usage has been turned off. Perhaps you can try to contact your admin to check on the admin portal to confirm if they turn off these options:

Power BI admin portal - Power BI | Microsoft Docs
Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

View solution in original post

v-shex-msft · ‎02-06-2022

HI @lzconsultoria,

According to the snapshot error messages, it seems like the map visual usage has been turned off. Perhaps you can try to contact your admin to check on the admin portal to confirm if they turn off these options:

Power BI admin portal - Power BI | Microsoft Docs
Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.