Join us at FabCon Atlanta from March 16 - 20, 2026, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.
Register now!Join the Fabric FabCon Global Hackathon—running virtually through Nov 3. Open to all skill levels. $10,000 in prizes! Register now.
Hello,
I would like to ask how to resolve this issue?
Your data gateway (personal mode) is offline or couldn't be reached
I am getting this error in Power BI Service.
Solved! Go to Solution.
Hi @Analitika ,
Have you logged Power BI account while installing Gateway(personal mode)?
The gateway files are installed in "%localappdata%\Microsoft\On-premises data gateway (personal mode). After the installation finishes successfully and you sign in, you see the following screen.
Best Regards,
Liang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi @Analitika ,
Have you logged Power BI account while installing Gateway(personal mode)?
The gateway files are installed in "%localappdata%\Microsoft\On-premises data gateway (personal mode). After the installation finishes successfully and you sign in, you see the following screen.
Best Regards,
Liang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
User | Count |
---|---|
10 | |
4 | |
3 | |
3 | |
3 |