Not reaching gateway

[Analitika]

Hello,

I would like to ask how to resolve this issue?

Your data gateway (personal mode) is offline or couldn't be reached

I am getting this error in Power BI Service.

[V-lianl-msft · Accepted solution]

Hi @Analitika ,

Have you logged Power BI account while installing Gateway(personal mode)?

The gateway files are installed in "%localappdata%\Microsoft\On-premises data gateway (personal mode). After the installation finishes successfully and you sign in, you see the following screen.

Best Regards,
Liang
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