Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Data Days is here! Join us now for 60+ days of learning, challenges, and connection. Learn more

Reply
Stephanvk
Frequent Visitor

Extract data from JSON URL

Hi,

 

I'm trying to extract the data from a JSON URL which has only one field like the following:
2019-06-18_15-05-14.png

The integer, in this case 1178, needs to be read from the Advanced Editor in Power BI. It's a variable that keeps changing as more tickets are created. This number needs to be stored and will get used later on in the query.

 

Is there a simple way to achieve this? So far, i've got to:

 	GetEntityCount = () =>
        let Url   = "http://url.freshdesk.com/helpdesk/tickets/summary.json?view_name=all",
            Json  = GetJson(Url),
            EnityCount = ([Json] ("view_count"))
        in  EntityCount

This obviously doesn't work, I've tried multiple things but I can't get it to work.

 

So to be short:
Extract 1 field from a JSON URL / REST API.

Store this field into a variable.

Done.

1 ACCEPTED SOLUTION
Stephanvk
Frequent Visitor

Our in-house developer managed to get it fixed, posting this for other people who are struggling:
fix.png

View solution in original post

2 REPLIES 2
Stephanvk
Frequent Visitor

Our in-house developer managed to get it fixed, posting this for other people who are struggling:
fix.png

Stephanvk
Frequent Visitor

If more information need to be provided, please let me know.

Here's the full query:

let 
    BaseUrl         = "https://servicedeskurl.freshdesk.com/api/v2/tickets?updated_since=2010-01-01&per_page=100&page=",
    EntitiesPerPage = 100,
 
    GetJson = (Url) =>
        let Options = [Headers=[Authorization="myApiKey"]],
            RawData = Web.Contents(Url, Options),
            Json    = Json.Document(RawData)
        in  Json,

    GetPage = (Index) =>
        let Page  = Text.From(Index),
            Url   = BaseUrl & Page,
            Json  = GetJson(Url),
            Value = Json
        in  Value,
 
    EntityCount = 1174,
    PageCount   = Number.RoundUp(EntityCount / EntitiesPerPage),
    PageIndices = { 1 .. PageCount },
    Pages       = List.Transform(PageIndices, each GetPage(_)),
    Entities    = List.Union(Pages),
    Table       = Table.FromList(Entities, Splitter.SplitByNothing(), null, null, ExtraValues.Error),
    #"Expanded Column1" = Table.ExpandRecordColumn(Table, "Column1", {"cc_emails", "fwd_emails", "reply_cc_emails", "ticket_cc_emails", "fr_escalated", "spam", "email_config_id", "group_id", "priority", "requester_id", "responder_id", "source", "company_id", "status", "subject", "association_type", "to_emails", "product_id", "id", "type", "due_by", "fr_due_by", "is_escalated", "custom_fields", "created_at", "updated_at", "associated_tickets_count", "tags"}, {"Column1.cc_emails", "Column1.fwd_emails", "Column1.reply_cc_emails", "Column1.ticket_cc_emails", "Column1.fr_escalated", "Column1.spam", "Column1.email_config_id", "Column1.group_id", "Column1.priority", "Column1.requester_id", "Column1.responder_id", "Column1.source", "Column1.company_id", "Column1.status", "Column1.subject", "Column1.association_type", "Column1.to_emails", "Column1.product_id", "Column1.id", "Column1.type", "Column1.due_by", "Column1.fr_due_by", "Column1.is_escalated", "Column1.custom_fields", "Column1.created_at", "Column1.updated_at", "Column1.associated_tickets_count", "Column1.tags"}),
    #"Expanded Column1.custom_fields" = Table.ExpandRecordColumn(#"Expanded Column1", "Column1.custom_fields", {"product", "cf_customerticketsystemreference", "vendor", "product_version", "external_ticket_vendor", "defect_bug_tracking"}, {"Column1.custom_fields.product", "Column1.custom_fields.cf_customerticketsystemreference", "Column1.custom_fields.vendor", "Column1.custom_fields.product_version", "Column1.custom_fields.external_ticket_vendor", "Column1.custom_fields.defect_bug_tracking"}),
    #"Extracted Values" = Table.TransformColumns(#"Expanded Column1.custom_fields", {"Column1.tags", each Text.Combine(List.Transform(_, Text.From), ","), type text}),
    #"Changed Type" = Table.TransformColumnTypes(#"Extracted Values",{{"Column1.status", type text}}),
    #"Replaced Value" = Table.ReplaceValue(#"Changed Type","2","Open",Replacer.ReplaceText,{"Column1.status"}),
    #"Replaced Value1" = Table.ReplaceValue(#"Replaced Value","3","Pending",Replacer.ReplaceText,{"Column1.status"}),
    #"Replaced Value2" = Table.ReplaceValue(#"Replaced Value1","4","Resolved",Replacer.ReplaceText,{"Column1.status"}),
    #"Replaced Value3" = Table.ReplaceValue(#"Replaced Value2","5","Closed",Replacer.ReplaceText,{"Column1.status"}),
    #"Replaced Value4" = Table.ReplaceValue(#"Replaced Value3","6","Defect",Replacer.ReplaceText,{"Column1.status"}),
    #"Replaced Value5" = Table.ReplaceValue(#"Replaced Value4","7","Enhancement Request",Replacer.ReplaceText,{"Column1.status"})
in
    #"Replaced Value5"

 

This actually works but as you can see, I'm entering the EntityCount manually.

I want to get the EntityCount via the URL, this URL shows {"view_count":####} and i want to retrieve that #### and store it into a variable.

 

I hope my issue is clear enough to understand.

Helpful resources

Announcements
Fabric Data Days is here Carousel

Fabric Data Days 2026

Don't miss out on Data Days, June 15 through August 7. Learn Fabric, Power BI, SQL, AI and more.

May Power BI Update Carousel

Power BI Monthly Update - May 2026

Check out the May 2026 Power BI update to learn about new features.

Power BI DataViz World Championships carousel

Power BI DataViz World Championships - June 2026

A new Power BI DataViz World Championship is coming this June! Don't miss out on submitting your entry.

Top Kudoed Authors